Customer Service Center


Who are we?

CHER4Life is an Independent distributor of 4Life company, our goal is sharing Transfer Factor products to the world, we want our website visitors to know the importance of Transfer Factor, and the benefits to your health!

Thanks to 4Life company which makes Transfer Factor product become available for us to take and boosting our body immune system with no side effect.

You may find out 4Life transfer Factor products are not available in your local pharmacy, drug stores. That’s because they are available online only. We are improving our online shopping experience to make our customers feel secure, easily using our website. We only accept Paypal shopping, in which you can create your own one time only Paypal account that can bring you to new shopping experience on internet, and make your shopping in clicks. The most important of Paypal, they keep your personal information 100% guaranteed secure. Their customer service team doing their best to keep you happy!

There are many ways for you to quickly get help and find answers:
Confused by the products? Don’t know what to order? Please write your information to us. info@cher4life.com or you can go to About Us page to fill out your information, we will contact you within 24 Hours.

How can I take this product?

Each 4Life product has label on the bottle, they recommend daily dosage for you.Example: if you take Transfer Factor Plus, their recommend dosage is 2 Capsules / Day.

When should I take this product?

Each person is different, it's always better to take it with food. But for certain items, you can always take them as recommended.Example: Transfer Factor Renuvo, you can take 2 capsules in the morning before food, and 2 capsules in the afternoon after lunch, to get the best result. If you have question about other 4Life products, please feel free to contact us. We will do our best to answer all of your concern.

Does cher4life.com handle International orders?

Yes, we do handle all International orders. We only accept Paypal for international orders.Due to certain countries law regulations, 4life products may not able to pass customs regulations. Please be aware of VAT fees. International Shipping: PLEASE BE AWARE CUSTOMS FEES (VAT) AT THE TIME YOUR PACKAGED ARRIVES. WE ARE NOT RESPONSIBLE FOR EXTRAS FEES CUSTOMS REQUIRES.

  • First Class International may range from 2 weeks to 6 weeks business days depending upon countries customs and delivery location may take more time. Please consult your country customs thru the postal services.
  • Priority International range from 5-20 business days.
  • Need different courier services please contact us via email or phone.
Please note: Certain countries charge additional customs fees and independent carrier charges. Cher4life can't anticipate these costs and will not be able to reimburse you for any additional fees incurred.Before placing your order, please contact your local customs office to find out what kinds of fees you can expect.TIP: We suggest you to have your relatives living in EE.UU and have them deliver to you in person. 

How can I save more money on 4life products?

If you want to save more money on 4life products or even receive Free 4life products, we strongly suggest you to register with 4life company, to have your own 4Life Distributor ID. We will guild you to success.Please visit this page to get more information of registering yourself as 4Life Distributor.There are a lot ways of saving some extra bulks for your 4Life products. Sharing is the key to help yourself getting more saving on 4life products.

How fast is the shipping?

If you are in United States, your package takes 2-7 Business Days to ship.Cananda shipping may take about for  First Class International 7 to 14 business days, Priority International 4 to 7 Business days.

If you order outside of United States, your package may take approximately 2 to 8 weeks to deliver, but you can also choose priority or EMS for urgent purpose. EMS takes about 1 to 2 weeks for most countries.Countries that we can currently ship EMS packages to: Australia, Austria, Belgium, Cambodia, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Indonesia, Ireland, Italy, Japan, Luxembourg, Macau, Malaysia, Malta, Mongolia, New Zealand, North Korea, Norway, Papua New Guinea, Philippines, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, U.K., and Vietnam.If your country is not listed, please contact us by e-mail to request for a custom EMS quotation.

What are the available shipping methods?

CHER4Life offers Free shipping to America and Canada, but the shipping fee could be various if you choose Overnight or 2nd Day shipping.priority shipping If you purchase any 3 items with total cost of $100, we will automatically upgrade your package to Priority Shipping.Usually Priority Shipping takes 2 Business days from U.S. west coast to central zone.2-3 business days from Central Zone to East Coast. * And we are not guaranteed on the shipping time, unless you choose Express Shipping which usually deliver Next Business Day.  *Note: Please understand, all package going through Post Office, they may be delayed depends on the weather condition. For larger or urgent orders, customers are welcome to choose Express for faster delivery of products for a upgrade fee to cover shipping cost. The EMS upgrade option and fee information are available via a selection box on the shopping cart page before you checkout. All the EMS fee quoted on the checkout page are base on Unite State standard, if the EMS service in your countries cost more and additional EMS fee are needed. We will contact you directly for the payment required.For countries not served by EMS, Resisted Airmail Service will be used instead. In such situation, EMS fee paid will be refunded.

Is it safe to shop online at www.cher4life.com?

At CHER4Life.com, we guarantee your privacy and on-line shopping safety.We are secured by VeriSign SSL certificate to ensure that your personal information is encrypted and secure when you communicate with CHER4life.com. We do not store any credit card information. All billing information is processed by PayPal.com, an online bank owned by eBay considered trustworthy today. PayPal is secured by multiple industrial security technologies including solutions from VeriSign.We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your order.

What aftersales support do you offer?

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How long will it take?

Ordering 4life products and want to know the time of shipping?  We have provided some basic information below, please check them. 🙂1. We prefer to use USPS to ship all packages, and these package come with tracking information.2. All U.S territory basic shipping information:

  • Domestic free shipping may range from 3-7  business  days First Class shipping.
  • Priority shipping usually takes 2-3 business days.
  • Express shipping is 1-2 business days via USPS or UPS Next Day Saver. Cost will varied depending upon carrier chosen.
  • Prefer other courier method such as FedEx, DHL, OnTrac, etc. please contact us via email or phone.
U.S ONLY: If you need express shipment, Please make your order before 1 PM Pacific Time.  3. International Shipping: PLEASE BE AWARE CUSTOMS FEES (VAT) AT THE TIME YOUR PACKAGED ARRIVES. WE ARE NOT RESPONSIBLE FOR EXTRAS FEES CUSTOMS REQUIRES.
  • First Class International may range from 2 weeks to 6 weeks business days depending upon countries customs and delivery location may take more time. Please consult your country customs thru the postal services.
  • Priority International range from 5-20 business days.
  • Need different courier services please contact us via email or phone.
Call us 1-866-984-9991 to place order over the phone. Our customer service representative will be able to assist you with any further questions. 

What services do you provide?

We offer United States Post Office service to most of our shipment, if you need some additional service, please contact us either on phone or Email at info@cher4life.com.Please feel free to contact us.